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Refund Policy

Returns

Vicky Cakes does not accept returns.

 

Refunds

To inquire about a refund on defective products, please contact us. Products are deemed defective at Vicky Cake’s discretion. If the products are deemed defective, they can be refunded at partial or full refund to the credit card on file. If purchased with a gift card, a new gift card will be provided. Please note that minor damage to packaging is not considered defective.

Examples of defective products include a manufacturer’s defect, a defect in the bag, or improper sealing.  

 

Need help?

Contact us for questions related to refunds and returns.