FAQS

Vicky Cakes is the brain child of good food and family. My mother Vicky created this recipe over 40 years ago before I was born. As a single mom of four, she had to make it work, so she used simple ingredients she already had in the pantry. My siblings and I enjoyed these delicious for many years, so I knew that when I became a mom and wife, I had to share this recipe with my family and families around the world.My husband came up with the name “Vicky Cakes” after eating and falling in love with the pancakes in 2013 at my mom’s house in Indiana. After 7 years of begging us to package the mix, we decided to launch on Mother’s Day in 2019. The rest is still history in the making.

Our co-founder Cortney came up with the name “Vicky Cakes” after eating and falling in love with the pancakes in 2013 at Vicky’s house in Indiana. After 7 years of begging us to package the mix, we decided to launch on Mother’s Day in 2019. The rest is still history in the making.

We live in such a busy society and rarely do families sit down together for breakfast and dinner anymore. Our mission is to bring families back to the table for good meals and good memories. The vision for our brand and products is to be so heartfelt that when you see a bag of Vicky Cakes, you know that LOVE is in those bags, and we’re creating a culture of family value and tradition.

First of all, with Vicky Cakes you don’t need to be a scientist to get the perfect measurements and perfect pancake every time. Vicky perfected this recipe for 40 years! Secondly, Vicky Cakes is not a “just add water” mix; you add a few simple, clean, healthy ingredients to make our light and fluffy pancakes.

When you place an order on our website, our order processing time is 7-10 business days.

Once your order is shipped, the delivery time is based solely on the carrier.

You will receive an email with a tracking link to follow your order from our warehouse to your mailbox.

From time to time, carriers are delayed in updating shipping and tracking information. If your tracking seems to be "stuck" and has not been updated for several days, please contact our support team at support@vickycakesonline.com.If your tracking is shown as "delivered", but you have not received it, please contact us because your package may have been stolen. We will file a claim with the carrier and reship your order to you.

If you have any questions, feel free to contact our support team at support@vickycakesonline.com.

Yes. Click here to join our email list to get occasional coupons, deals and up-to-date news about Vicky Cakes.

Yes, we do offer wholesale pricing and orders. Click here for more information about how to get Vicky Cakes into your retail location, grocery store, restaurant, cafeteria, or fundraiser. We love flipping pancakes in bulk!

Yes! Email us at partnerships@vickycakesonline.com for more information on how to use our delicious pancake and waffle mix for your fundraising events, sports teams, non-profits, or educational institutions.

If you’d like to get in touch, click here.

Most “just add water” mixes are packed with preservatives, fake ingredients, and unhealthy contents. Our mix is more than a “just add water” product. We did not want preservatives, artificial ingredients, or other additives in our mix to compromise the quality and integrity of Vicky’s original buttermilk pancakes.

Plus we want you to be able to clean and healthy, which means leaving out all the junk. There is no artificial buttermilk powder, artificial milk, dried eggs, dairy, or fake blueberries, pecans or chocolate chips in our mix, which makes our pancakes and waffles a step above the rest.

All you need to do is add 5 simple wet ingredients to the dry Vicky Cakes mix to get delicious pancake perfection every time.

Our dry pancake and waffle mix have a shelf life of 12 months from production. Once you mix the dry mix into actual pancake batter, it will last for 2 days inside the refrigerator in a covered container.

We can’t give you the secret, but we can say the fluff is in the bag!

You can purchase our products on our website, Amazon, Walmart.com, and in some local and nationwide retailers. Join our email list and we’ll keep you informed of new retailers.

Every bag creates 10 medium sized pancakes and four waffles. And, yes you need to make the entire bag using the measurements on the back of the bag. The ingredients are measured perfectly for the amount of dry mix inside the bag. If you don’t use all of the batter, you can store it in a covered container in your refrigerator for up to 2 days.

If you don’t use all of your batter, you can store it in a covered container in your refrigerator for up to 2 days. But, after you taste how delicious they are, you probably won’t have any batter left.

We’re very proud to make a gluten-free version of our Original Buttermilk pancake and waffle mix. We go above and beyond the industry standards to confirm the safety of our products.

You can find all of the nutritional information for our products on our website. Click on whichever product interests you. Once you’ve clicked on a product, you will see a large photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label.

Yes you can, that’s what makes Vicky Cakes vegan-friendly. There are no dairy products in our mixes and those who practice vegan and vegetarian lifestyles can use egg beaters and milk substitutes like soy milk, coconut milk, almond milk, and more. You can also substitute the buttermilk.